A little help.
A lot of possibility.
A question, a small snag, a next step.
Let's get you back to making things.
What can we help with?
A good place to startYou might be
wondering.
The little things that come up
along the way.
Can I use my own domain?
Yes, with Pro Standard or Pro Plus. Register your domain separately, then follow the DNS instructions in Heya's publishing panel. Pro Lite does not include custom domains.
Connect your domainWhy is my domain still "initializing"?
Domain initialization can take up to an hour. Double-check the DNS records against the exact values in Heya's publishing panel. If it is still initializing after an hour, check the domain guide or contact us below.
Read the domain guideWhere are my contact form messages?
By default, messages go to your Heya account email. Check the form's recipient settings and your spam folder. Form emails come from @heya.page; allowlisting that domain at your email provider can help.
Read the contact form guideCan my site have more than one page?
Heya is built for one-page sites, but sections can act like separate pages. Add a Section Break control and link to its name, such as #about. Visitors can move between sections without leaving the site.
Build with sectionsWill mobile edits change my desktop site?
Ordinary content and appearance changes can affect both views, even while you are in Mobile View. To make mobile-only adjustments, open an element's Appearance panel and change its Mobile setting from Auto to Manual.
Fine-tune your mobile layoutWhich Pro plan do I need?
Pro Lite is $9/year for 3 sites without custom domains. Pro Standard is $19/year for 10 sites, custom domains, and basic forms. Pro Plus is $49/year for 25 sites and includes advanced forms.
Compare the plansDoes Heya include SSL for my domain?
Yes. Once your custom domain is correctly connected and initialized, Heya automatically sets up SSL. If you see a "Not Secure" warning, check that your DNS records match the domain guide.
Check your domain setupCan I edit my site after publishing?
Absolutely. Open the site from your dashboard, make your changes in the builder, and publish the changes when you are ready. Your live site updates after you publish.
The publishing guideNothing quite matching that.
Try a shorter search, or tell us what you are working on below.
Still need
a hand?
A few details make a big difference. Tell us what you were trying to do and what happened instead.