How to cancel your Wix subscription

Cancel the plan in your Wix account

Open your Wix account and go to Premium Subscriptions. Find the plan you want to stop paying for, open More Actions next to it, and choose Cancel Plan. Finish by clicking Cancel Now.

The timing matters here. Canceling a new Premium plan during its refund window ends it right away; canceling after that window stops the renewal, but leaves the plan active through the period you've paid for.

You don't need to delete your site to stop paying for the plan. Those are separate things, and Wix keeps your site and content when the paid plan ends.

What about a domain you bought from Wix? That's separate from the Premium plan refund, too.

After 14 days, the plan stays active until the end of your paid period and then doesn't renew. There's no refund under the new-plan money-back guarantee at that point.

The domain rule doesn't change with the plan's refund window. Domains bought from Wix aren't refundable.

Most yearly Wix Premium plans include a voucher for a free domain for 1 year, but that voucher is only for a new domain bought through Wix. It isn't a refund on a domain purchase.

What happens to your site

Your site stays. Wix doesn't delete the site or its content when your paid plan ends, but it does switch the site back to the free version.

That means Wix ads appear on the site and its address becomes a wixsite.com address. Your custom domain is disconnected when the plan is removed, and the free plan doesn't support connecting a custom domain or accepting online payments.

The free plan includes 500 MB storage and 500 MB bandwidth. It's a $0 option if you want to leave the site on Wix without continuing a paid subscription (with the free-plan limits).

For reference, Wix's US prices for yearly billing, as of November 2026, are Light at $17 a month, Core at $29 a month, Business at $39 a month, and Business Elite at $159 a month. Those are yearly-billed prices, not monthly-billing prices.

If you're canceling after the refund window, the switch to free happens at the end of the period you've paid for, not when you click the cancellation button.

Moving away from Wix

You can't export a Wix site and host it somewhere else. Wix doesn't offer a code export, so moving away means rebuilding the site in another builder rather than downloading the existing site and uploading it to a new host.

That's worth separating from cancellation: you can stop the paid renewal and still keep the Wix site. If you're past the refund window, you also keep the paid plan's features until that paid period ends.

You can stay on Wix's free version, or rebuild elsewhere. Heya is one option for a simple site, but its store and form limits are worth checking before you move.

Using Heya for a simple site

Heya, at heya.page, is a no-code website builder, and you sign in with Google to publish. Heya Free costs $0, needs no credit card, and has no time limit.

It includes 3 sites with up to 5 pages per site, all 68 templates, and a free yourname.heya.bio address with HTTPS. There's a small Made with Heya badge.

Need your own domain? Heya Pro Standard is $6 a month and includes 5 sites and 1 custom domain per account with HTTPS. Heya doesn't sell domains; you bring one from a registrar.

And if you want a downloadable site, Heya Pro Plus is $15 a month, with 25 sites, up to 10 custom domains, and a ZIP download of your site's HTML files.

Heya has no built-in store, checkout or form builder. You link a button to your checkout or store page, use a Google Form or a Tally form for forms, and use the Calendly embed for bookings.

Related guides: Wix downsides, Is Wix worth it?, Wix pricing and Transfer a domain to Wix.

More from Heya: All guides, Templates and Pricing.